PRIVACY POLICY

PRIVACY POLICY

WHO WE ARE

At Hampshire Staircase Refurbishments Limited (known as HSR), accessible from http://hampshirestaircase.co.uk , one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by HSR and how we use it.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

When you submit a visit or contact request, we will use the personal details that you have submitted during our correspondence with you.

We will ONLY use your personal data for communicating directly with YOU.

So that we can get relevant marketing messages across to you and other customers we use technologies such as cookies in digital marketing networks and social media networks such as Facebook’s Customer Audiences. The information we share is aggregated and anonymised into customer segments that we are interested in supporting with advertising partners. Our partners can then show adverts to those who are most likely to be interested in our products, offers and services, and to help stop us from showing you advertisements that you are not interested in;

We receive information on how you interact with our adverts which we use to tailor the information displayed to you so that it is more relevant to you. This information may come from third-party websites and social media platforms such as Google or Facebook;

The limited information we share with selected suppliers allows them not to advertise products you may have already bought from us and to enable them to identify new prospective customers that may be interested in our products;

LOG FILES

HSR follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

COOKIES

Like any other website, we use ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

WHAT RIGHTS DO YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

ANALYTICS & EXTERNAL PROVIDERS

We use third-party services such as Google Analytics and Google Search Console that collect, monitor and analyse this data.

We partner with Microsoft Clarity to capture how you use and interact with our website through heat-maps and session replay, to improve our products/services. Website usage data are captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

CONSENT

By using our website, you hereby consent to this Privacy Policy. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us on enquiries@hampshirestaircase.co.uk